track record
Shell TMS Europe
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Project: Customer: Location: Start date: Completion: Bookings handled: |
Training management Shell EP Europe Europe 1999 2008 18,000 per year |
A holistic approach to outsourced training
Petrofac Training's flexible approach and customised service were key to the development of a training management solution (TMS) for Shell EP Europe (EPE).
Since 1999, Petrofac Training has provided Shell EPE with a completely outsourced training management solution for the management and administration of the training requirements for over 6,000 Shell EPE personnel.
At the outset, the contract involved a training programme and course administration service. However it grew rapidly to include a number of additional services incorporating a customised approach to the planning, procurement, scheduling, booking, tracking and reporting of training for Shell EPE personnel.
As part of the contract, a customised service is provided to a number of Shell assets including Aberdeen, St Fergus, Mossmorran and Bacton. Dedicated TMS personnel work with Shell to ensure that training requirements are identified via training matrices, developed via training programmes and are managed through the sourcing, booking and administration of training courses and associated requirements.
The initial contract for Shell personnel in the UK has led to a nine-year relationship following three contract extensions. In 2003 the contract was extended to include Shell EP Europe, covering Assen in Holland and Norske Shell in Norway, and in 2005 Petrofac Training won a further two-year contract, which was extended in 2007 until August 2008.
In line with the increased scope of the contract, the TMS team has grown in size and capability, and comprises dedicated training advisors and administrators, with multilingual capabilities. An extensive supply chain of over 400 approved associates and sub-contractors has been developed, enabling Petrofac Training to provide a completely outsourced managed service.
Petrofac Training has an unrivalled skill set covering the design, procurement and administration of training events across many countries and for a wide range of vocational purposes. Key features of the TMS service include a real commitment to the highest level of customer service, and experience and expertise in driving value from the supply chain.
Pipeline operations facility
To enhance our technical training portfolio we added a bespoke and specialised pipeline operations training facility to our training site in Montrose. The first of its kind in the UK, the most unique aspect of our pipeline facility is the ability for delegates to undertake practical hands-on experience on an actual pipeline, without the risk associated with live operations.
The facility covers all aspects of training, from management to operations, and courses are delivered at both introductory and advanced levels. Equipped with the latest Supervisory Control Awareness and Data Acquisition (SCADA) technology used to monitor and control the pipeline, it enables multiple scenario simulations to be programmed during training.
Hess Denmark
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Customer: Location: Project: No of personnel trained: Start date: End date: |
Hess Denmark Emergency Response Professional Support 30 January 2006 Ongoing |
A strong track record with Hess in the UK led to Petrofac Training securing a contract to implement a full emergency response system for Hess in Denmark.
An initial gap analysis on the current emergency response system in place was conducted and a detailed proposal was developed to enhance the system and ensure that the emergency response plans in place were robust.
The team worked closely with Hess to develop and set up an emergency response facility, as well as designing the emergency response plans and procedures. The in-house teams where restructured to support the new emergency response plans, and a number of additional personnel were recruited to fulfil key positions within the Incident Management Team.
On completion of the implementation, Petrofac Training conducted training and exercising for the complete ER team.
Hess Denmark has now led to the development of emergency response plans for Hess Norway.