Response services
Petrofac Training Services pioneered the concept of an integrated Emergency Response Service Centre (ERSC) and, in early 2006, made this a reality for the UKCS, with the launch of the first integrated ERSC in Aberdeen, Scotland. The facility provides an immediate and effective response support to multiple North Sea operators in the event of an emergency situation.
The ERSC is at a constant state of readiness, providing a complete emergency response solution for operators on a worldwide basis, with 24/7 emergency response support and a pool of specialist responders. The centre features robust and resilient IT and telecommunications equipment to ensure our customers are best prepared to respond to an emergency situation. Strategically located next to the Maritime and Coastguard Agency and close to the industry regulators, the ERSC is the first point of contact for a number of North Sea and international installations, providing them with an immediate and effective response in emergencies.
The facility’s customer base has expanded over the years and the ERSC now supports a variety of assets, ranging from manned and unmanned installations and drilling rigs to hydrocarbon carrying vessels and pipelines. A continual cycle of training and emergency exercises are held, ranging from getting support to the affected installation to assisting with relative and media liaison. These events help ensure that customers are prepared for every eventuality and exercises are tailored to each customer’s specific needs. The centre is used extensively for training, running simulated exercises including oil spill contingency planning and practicing the interface with the Secretary of State’s Representative (SOSREP).
Our dedicated personnel have a wealth of experience from emergency response backgrounds, including in the energy industry, armed forces and emergency services. Response teams and responders can also be provided to work with customers in remote or site-specific locations, to enable them to provide first-on-scene responder service where the customer requires it.